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😎 Master Feedback with Ease
How Empathy and Directness Make Better Leaders. Insights from Radical Candor by Kim Scott.
Supercharge Your Summer Friday!
🔍️ Have you ever struggled to give honest feedback without feeling like a jerk? Let’s dive into Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity by Kim Scott. Her insights are a treasure trove of advice on how to lead effectively while keeping your relationships genuine. Scott's strategies will help you cultivate a workplace where open, honest communication thrives.
📈 Before co-founding Radical Candor, Kim Scott coached CEOs at Dropbox, Qualtrics, and Twitter. (Remember Twitter?) She also taught at Apple University and led teams at Google, including AdSense and YouTube. With her extensive experience, Scott offers guidance that can transform your leadership approach and create a more positive work environment.
SMARTEST TAKEAWAY
The Radical Candor Framework
“Radical Candor” encourages leaders to:
➡️ Care Personally: Show genuine concern for your team members as individuals.
➡️ Challenge Directly: Give honest, constructive feedback, even when it's tough.
➡️ Build Trust: Establish open communication lines to foster mutual respect and understanding.
This framework helps balance empathy with assertiveness, creating an environment where team members feel valued and motivated.
INSIGHTFUL EXAMPLE
The Two-Minute Rule
Kim Scott explains the "Two-Minute Rule" she used at Apple to foster a culture of immediate feedback. Whenever a team member observed something worth discussing—positive or negative—they would take two minutes right then to address it. This practice helped create an environment where feedback was continuous and normalized, preventing minor issues from escalating and ensuring that praise was timely and impactful.
A QUOTE TO REMEMBER
A Reflection on the Past
Growth happens when you confront challenges directly and with compassion.
DID YOU KNOW?
Open Feedback Can Reduce Workplace Stress
A study published in the Journal of Occupational Health Psychology found that employees who work in environments that promote open and honest communication experience lower levels of stress and higher job satisfaction. This is because such environments reduce uncertainty and help resolve issues promptly, leading to a healthier work atmosphere. Read more here.
LEVEL UP CHALLENGE
Foster Open Communication
Daily Check-Ins: Start each day with a quick check-in. Ask your team about their priorities and any obstacles they might face.
Feedback Journaling: Keep a journal to track feedback you receive and give. Reflect on these entries to improve your communication skills.
Role-Playing: With a colleague, role-play giving and receiving feedback. This can help you become more comfortable with honest conversations.
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